Customer notes and callbacks
Make every customer feel remembered.
The customer waiting for a callback, the regular's usual order, the special request — save it to Stashy so service feels personal at any size.
Why it matters
Customers come back when they feel known, but you cannot hold every preference and promise in your head. Stashy keeps customer notes and callback commitments recallable, so you follow up on time and remember what each regular likes.
Messages you might send
Remind me to call back the customer about the 21st June booking.
Save: Marcus prefers delivery after 6pm.
What did the customer who complained last week want fixed?
What Stashy can remember
- The customer and their detail
- A callback promise and when
- Their preferences or usual order
- Any complaint to resolve
Common questions
Can I keep notes on regular customers?
Yes. Save each customer's preferences with their name, and you can recall them next time they reach out.
Will Stashy remind me to call a customer back?
Yes. Save the callback with a time and Stashy reminds you, with the customer's detail attached.
Let Stashy remember customer notes and callbacks.
Send it once in the chat you already use, then ask for it later when the question comes back up.